participant messaging program · effective August 27, 2026

Messaging Privacy Policy

This policy applies only to the EQ Participant Messaging program. EQ is the participant-facing brand operated by The EQ Company. This policy does not govern the entire emotionalintelligenceco.com website, research-session recordings, or research data. Those activities use separate notices and consent.

Information we collect

For this messaging program, we may collect your mobile phone number, messaging-channel preference, opt-in or opt-out choice, the version and time of your consent, messages and replies, and delivery or error information.

How we use it

We use this information to verify your phone number and communicate about your participant application, acceptance, scheduling, session reminders, arrival instructions, support questions, session changes, and related follow-up. We do not use this operational opt-in for unrelated promotions. Promotional messages would require a separate opt-in.

Mobile information is not shared for marketing

The EQ Company, which operates EQ, does not sell, rent, or share mobile phone numbers or messaging opt-in and consent data with third parties or affiliates for marketing or promotional purposes. Service providers may process messaging information only as needed to operate, secure, and deliver the program and may not use it for their own marketing.

Message frequency and charges

Message frequency varies based on your application, scheduled sessions, and conversations with EQ. Message and data rates may apply.

Your choices

Reply STOP to opt out or HELP for help. You can also email team@emotionalintelligenceco.com. Choosing not to receive text messages does not prevent you from applying or participating; we can contact you by email instead.

Questions

Contact team@emotionalintelligenceco.com with questions about this messaging program.